An upfront analysis that provides a holistic perspective on deficiencies and opportunities will enable you to focus on performance that directly impacts business results.

This course will prepare you to efficiently and effectively conduct a performance-based needs assessment in your organization. You will learn how to gather the information needed to make informed decisions and appropriate recommendations. Case scenarios, real-life examples, hands-on exercises and your personal project planning will help you to quickly develop skills using needs assessment techniques and tools.

By the end of this course, you will be able to:

• Illustrate a systematic model for upfront analysis
  • Identify desired results
  • Translate desired results into required performance
  • Delineate current results
  • Analyze performance gaps
  • Determine performance opportunities and deficiencies
  • Recommend instructional and non-instructional solutions
  • Complete a cost-benefit analysis for recommended solutions
• Clarify client requirements and expectations
• Plan a needs assessment study
• Explain how to conduct a needs assessment including:
  • Selecting and writing research questions
  • Identifying data sources
  • Selecting data collection strategies and methods
  • Designing data collection instruments
  • Collecting and analyzing data
  • Writing interim and final reports